Colectors Box and Customs

Announcements & media coverage pertaining to The Bard's Tale series. Only moderators & inXile can make new threads on this forum.

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Aemilian
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Posts: 3
Joined: November 10th, 2018, 1:59 pm

Thursday I received a letter that my Collectors Box finally arrived.
Unfortunately it is at customs und they charge me 32$ custom fee.
I backed the Collectors Box for 65$ (plus shipping!) and now I should pay another 32 bucks? Why?
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phimseto
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Posts: 887
Joined: April 18th, 2012, 7:01 am
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Aemilian, private message me the email you use for CrowdOx. I can make an inquiry as to why.
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RedBard
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Posts: 1
Joined: November 26th, 2018, 9:03 am

phimseto wrote: ↑November 13th, 2018, 10:01 am Aemilian, private message me the email you use for CrowdOx. I can make an inquiry as to why.
OFFTOPIC: I am apparently not authorized to write private messages as this account is new. My zendesk ticket number for damaged Double Collectors box is 8969.

Thank you kindly!

Kickstarter backer # 26,363
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phimseto
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Posts: 887
Joined: April 18th, 2012, 7:01 am
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Hi Redbard, will follow up with you in PM.
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