Time To Bring It Up Again - Whats Going On W/ Physical Goods

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Tets
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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by Tets » October 16th, 2014, 10:32 am

in austria, next to germany

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Drool
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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by Drool » October 20th, 2014, 3:18 pm

Alwa nasci korliri das.

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Woolfe
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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by Woolfe » October 20th, 2014, 10:15 pm

So I am assuming there were a comedy of errors(presumably on both sides of the fence) which caused the delays etc.

Any chance of getting a rundown of what happened?
It's not too late. Make it Eight!

shaigunjoe
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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by shaigunjoe » October 21st, 2014, 4:47 am

Woolfe wrote:So I am assuming there were a comedy of errors(presumably on both sides of the fence) which caused the delays etc.

Any chance of getting a rundown of what happened?
I would like an assurance it would happen with Torment


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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by MysteriousStranger » October 23rd, 2014, 3:28 pm

I'm still waiting for the UK Retailer I ordered the Ranger Edition from to receive it themselves so they can ship it to me. When it was said that they "shipped" did this mean Deep Silver was also shipping them out to European game retailers?

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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by shaigunjoe » October 23rd, 2014, 5:20 pm

Just got mine!

Though, kind of disappointed with the cloth map, it seems so flimsy.

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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by cunningandvalor » November 6th, 2014, 2:39 pm

What's going on with the signed Collector's Editions? I haven't gotten an email or seen a picture or heard anything. What is the status? I (unsurprisingly) have heard of no communication from inXile or Deep Silver about this. Annoying. What's happening?

I see that Chris Avellone is signing flasks for the Pillars of Eternity CE so you guys being behind is and has been inexcusable. I know it will take forever for a red to reply to this because of how "busy" you guys are but I'd like an answer soon if possible. What the hell is going on?

Shaigun Joe, did you just get your regular boxed copy?

Godfather101
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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by Godfather101 » November 6th, 2014, 9:26 pm

the regular boxes are already sent out.
The CE Boxes still need time.
Tho it would be nice to know, when we will get them.

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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by pndrev » November 20th, 2014, 12:19 pm

Any news? The game has been released for quite some time, and I'm frankly beginning to feel ripped off for the 150$ I backed for collectors material. I never expected it to arrive at release time, but yes, I expected at least the same year!

Add to that the time it will probably get held up in customs, I can probably scratch the idea of getting it in time for christmas. This is the reason I stopped backing projects on Kickstarter. Yes, the software is there, but all the extras I paid for? Nowhere to be seen, no word, no communication, nothing.

Seriously, I'm getting pretty angry and disappointed. I won't be backing anything by inxile again.

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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by tonurics » November 20th, 2014, 1:41 pm

tumblr post times are vague but:

1 month ago: http://wastelandrpg.tumblr.com/post/100 ... asteland-2
1 week ago: http://wastelandrpg.tumblr.com/post/102 ... tus-update
1 day ago: http://wastelandrpg.tumblr.com/post/102 ... inally-see

You just need to read the official news. ;)
This account is dormant. I won't be responding to threads, quotes or private massages.

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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by pndrev » November 20th, 2014, 2:34 pm

Actually, it's their responsibility to keep buyers actively updated about their situation. By mail or at the very least, newsletter. If you buy something in a webshop and they are unable and unwilling to deliver, you don't say "Well, I'll just visit some forums and blogs and hope they someday write about where my order is". You want THEM to contact YOU. EVERY single time they have an update on the status of your order.

And for 150$ or more, that is NOT asking too much.

They did it regularly with newsletters during production. But I guess since they've already got our money, they don't care enough anymore.

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sear
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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by sear » November 20th, 2014, 3:10 pm

Regular boxed copies have already gone out as of 1+ month ago and we are doing follow-up shipments for people who were late or need reships.

Collector's Editions should be beginning shipping early next week or so.

Signed Collector's Editions are going out a bit later than that, as we need to allow for time for shipping them around + the actual signing process itself.

You'll get a shipping confirmation email sent to you when your copy goes out. In the meantime I highly recommend you visit the Ranger Center to make sure your address is correct and that you have marked yourself as ready to ship there.

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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by pndrev » November 20th, 2014, 3:15 pm

I did that months ago, presumably the information was passed on on October 2nd.

I'll wait for shipping confirmation another week or two, and then I'll just write it off completely. I get better support and status updates when I ordered a 17€ axle for my bike. Or, rather, I get better updates when I order PIZZA.

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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by talkingcrows » November 26th, 2014, 10:04 am

Its Nov. 26th and I still don't have my collectors edition here in Canada.Any word?

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Re: Time To Bring It Up Again - Whats Going On W/ Physical G

Post by tonurics » November 26th, 2014, 12:21 pm

There are a few threads on this, but the latest news has been showing up here: viewtopic.php?f=7&t=10971&start=60#p141885
This account is dormant. I won't be responding to threads, quotes or private massages.

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