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Bard's Tale 4 wide screen not working

Posted: September 18th, 2018, 10:26 am
by ianfas
In Bard's Tale 4 version 4.18.3 my wide screen is not working. Meaning I can set my native resolution 3440x1440 but only the static image while loading the game is actually filling the screen. The game world is only filllng about 2/3 of my screen about 1920x1080 would do, and I have black bars on left and right.

EDIT: I was able to fix this temporarily if I change the resolution to 1920x1080 and back to 3440x1440 it works, at least until the next cut scene or if I restart the game it is broken again. I do this when I'm in the game world.

Re: Bard's Tale 4 wide screen not working

Posted: September 18th, 2018, 11:10 am
by Besensacus
I've made a case with the support.
Not playing until this is fixed.

Re: Bard's Tale 4 wide screen not working

Posted: September 18th, 2018, 12:07 pm
by ianfas
Besensacus wrote:
September 18th, 2018, 11:10 am
I've made a case with the support.
Not playing until this is fixed.
Have you seen my edit: I was able to fix it temporarily:
I was able to fix this temporarily if I change the resolution to 1920x1080 and back to 3440x1440 it works, at least until the next cut scene or if I restart the game it is broken again. I do this when I'm in the game world.

But still very annoying!

Re: Bard's Tale 4 wide screen not working

Posted: September 18th, 2018, 12:11 pm
by satoru
ianfas wrote:
September 18th, 2018, 12:07 pm
Besensacus wrote:
September 18th, 2018, 11:10 am
I've made a case with the support.
Not playing until this is fixed.
Have you seen my edit: I was able to fix it temporarily:
I was able to fix this temporarily if I change the resolution to 1920x1080 and back to 3440x1440 it works, at least until the next cut scene or if I restart the game it is broken again. I do this when I'm in the game world.

But still very annoying!
You can try to edit the gameusersettings.ini file and make it read-only so the resolution doesnt re-trigger

Re: Bard's Tale 4 wide screen not working

Posted: September 18th, 2018, 3:27 pm
by trigital
21:9 widescreen works with 2560x1440, but not with 3440x1440.
Please fix this

Re: Bard's Tale 4 wide screen not working

Posted: September 18th, 2018, 3:29 pm
by phimseto
Quick head's up - we're aware of the bug and are working on it.

Re: Bard's Tale 4 wide screen not working

Posted: September 18th, 2018, 4:11 pm
by Nystrom
phimseto wrote:
September 18th, 2018, 3:29 pm
Quick head's up - we're aware of the bug and are working on it.
Thank goodness. Just reading this now because I'm finally home and was super sad to see that - like in beta - only the 2560x1440 was 'working' for 3440x1440.

Re: Bard's Tale 4 wide screen not working

Posted: September 24th, 2018, 11:49 am
by Besensacus
Full screen in 3440x1440 works now, cool.
Now for the fps drop fix and I will have nothing to complain about :D

Re: Bard's Tale 4 wide screen not working

Posted: September 24th, 2018, 7:54 pm
by sear
Besensacus wrote:
September 24th, 2018, 11:49 am
Full screen in 3440x1440 works now, cool.
Now for the fps drop fix and I will have nothing to complain about :D
Great to hear!

The next patch should have some additional optimizations for performance. My understanding is that ultrawide support will also be further improved in future updates.

Re: Bard's Tale 4 wide screen not working

Posted: September 26th, 2018, 9:01 am
by agris
sear wrote:
September 24th, 2018, 7:54 pm
Besensacus wrote:
September 24th, 2018, 11:49 am
Full screen in 3440x1440 works now, cool.
Now for the fps drop fix and I will have nothing to complain about :D
Great to hear!

The next patch should have some additional optimizations for performance. My understanding is that ultrawide support will also be further improved in future updates.
Are you planning to properly support 16:10 monitors as well? On release, we just had black bars on the top and bottom of the screen to accommodate the extra vertical pixels, now with the patch it's even stranger. When opening screens like the skill tree, item inspection, etc, the screens fill a 16:9 space and the extra vertical space is filled with the gameworld. It looks especially strange when inspecting items, where most of the screen is that cloudy texture, and the top and bottom bars are showing the gameworld behind it.

Re: Bard's Tale 4 wide screen not working

Posted: September 28th, 2018, 8:37 am
by agris
agris wrote:
September 26th, 2018, 9:01 am
[...]When opening screens like the skill tree, item inspection, etc, the screens fill a 16:9 space and the extra vertical space is filled with the gameworld. It looks especially strange when inspecting items, where most of the screen is that cloudy texture, and the top and bottom bars are showing the gameworld behind it.
To illustrate my point, here's an image. This also occurs on the skill tree screen.

Image