No sound in Mage's Tale

For all tech support questions for The Mage's Tale.
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danielprevett
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Joined: January 8th, 2018, 7:25 pm

No sound in Mage's Tale

Post by danielprevett » January 8th, 2018, 7:31 pm

Every time I try to play the Mage's Tale, the game starts but I have no sound. Oculus Home has sound, as does every other game I play, with the exception of Robo Recall, which crashes on startup. I see the Unreal logo on startup, and when Robo Recall crashes it reports an error related to audio objects before it throws an exception.

Is there some logging I can turn on to try to get to the bottom of this? The game, when it worked, was quite fun and I'd like to finish it.

Since I haven't found anyone else on the internet having this issue, I have to assume that it has something to do with my system, and maybe a windows update that broke or removed something.

Thanks,
Daniel

danielprevett
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Posts: 2
Joined: January 8th, 2018, 7:25 pm

Re: No sound in Mage's Tale

Post by danielprevett » January 22nd, 2018, 3:51 pm

For anyone interested, I eventually contacted Oculus Support, and within a day or so they got me a solution. That solution was to run a Repair on the Oculus installation. That fixed both the no sound issue in The Mage's Tale, and the crashing on startup of Robo Recall.

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