CrowdOx & Manual Payments or Adjustments

Discussion about the upcoming Wasteland 3!

Moderator: Ranger Team Alpha

Post Reply
User avatar
Jajo
Initiate
Posts: 8
Joined: December 17th, 2014, 3:20 pm

CrowdOx & Manual Payments or Adjustments

Post by Jajo » December 7th, 2016, 12:41 am

Just went through CrowdOx pledge confirmation and noticed, that someone somewhere is charging me an extra $5 for 'Manual Payments or Adjustments'.
I've made no changes to my fully digital pledge, nor have I selected any extras. The only thing I did during the process was select my country and a key for the stasis/underrail freebie.
What gives?

Centaur
Acolyte
Posts: 62
Joined: October 5th, 2016, 1:47 am

Re: CrowdOx & Manual Payments or Adjustments

Post by Centaur » December 7th, 2016, 1:29 am

Actually, you're not charged that $5... this is your $5 backer discount, which is counted as an 'external' payment on your total. So the total that you actually paid yourself, should still be the same.

User avatar
Jajo
Initiate
Posts: 8
Joined: December 17th, 2014, 3:20 pm

Re: CrowdOx & Manual Payments or Adjustments

Post by Jajo » December 7th, 2016, 7:02 am

Ah, alright then.
Odd phrasing...

User avatar
sear
Developer
Posts: 2681
Joined: March 21st, 2012, 8:30 am

Re: CrowdOx & Manual Payments or Adjustments

Post by sear » December 7th, 2016, 8:01 am

Yeah, the external payments shown are your Fig pledge value, plus your discount value. They are listed as a credit to your CrowdOx balance - it's not asking you to pledge anything extra.

So, if you pledged for a $45 reward:

- $40 comes from Fig (what you pledged)
- $5 comes from your returning backer discount

User avatar
Nexus
Acolyte
Posts: 91
Joined: January 13th, 2013, 11:40 am

Re: CrowdOx & Manual Payments or Adjustments

Post by Nexus » December 8th, 2016, 1:06 pm

[s]- $4 [/s]comes from your returning backer discount.

Im pretty sure he meant $5 :P

User avatar
sear
Developer
Posts: 2681
Joined: March 21st, 2012, 8:30 am

Re: CrowdOx & Manual Payments or Adjustments

Post by sear » December 8th, 2016, 3:05 pm

Nexus wrote:[s]- $4 [/s]comes from your returning backer discount.

Im pretty sure he meant $5 :P
Correct! Fixed. :oops:

Hibernator
Initiate
Posts: 10
Joined: May 3rd, 2012, 9:48 am

Re: CrowdOx & Manual Payments or Adjustments

Post by Hibernator » December 15th, 2016, 6:56 pm

So why didn't I get the returning backer discount?

I pledged $95 for the early bird collectors edition, but never saw the $5 credit. I backed both WL2 and BT4.

User avatar
sear
Developer
Posts: 2681
Joined: March 21st, 2012, 8:30 am

Re: CrowdOx & Manual Payments or Adjustments

Post by sear » December 15th, 2016, 8:01 pm

Hibernator wrote:So why didn't I get the returning backer discount?

I pledged $95 for the early bird collectors edition, but never saw the $5 credit. I backed both WL2 and BT4.
Please reach out to us on our support page and we can look into it for you. Thanks!

https://inxile-entertainment.com/support

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests