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Did all the Physical orders ship out ?

Posted: October 21st, 2018, 7:13 pm
by StarRiver
Excuse me

I lived in Taiwan,but I still not received any email with a tracking.

Did all the Physical orders ship out or not ?

Thanks for reply.

Re: Did all the Physical orders ship out ?

Posted: October 21st, 2018, 8:48 pm
by Woolfe
I think they are working through them at the moment. The below is from a different thread. I don't think Australia has received theirs yet either.
phimseto wrote:
October 17th, 2018, 7:57 am
US and Canadian fulfillment is underway, but it's a much larger turnaround than Europe. Backers should receive an email with a tracking # once their orders are going out.

Re: Did all the Physical orders ship out ?

Posted: October 22nd, 2018, 9:50 am
by phimseto
Yeah, I should have said "Rest of World". European distribution was its own thing. Everyone else is ongoing.

Re: Did all the Physical orders ship out ?

Posted: October 23rd, 2018, 8:28 am
by Zadkiel
Well I got mine completely out of the blue, I certainly got no tracking email. Almost didn't answer the door, as it was early and I was still in bed and I wasn't expecting anything.

(edit: forgot to mention, I'm in London)

Re: Did all the Physical orders ship out ?

Posted: October 23rd, 2018, 2:28 pm
by curtwjen
Thank you Zadkiel.

Are you in the US? If so, would you mind sharing with us what State you're in?

Thank you again

Re: Did all the Physical orders ship out ?

Posted: October 30th, 2018, 7:33 am
by thebruce
Still waiting for any news about my shipment. No tracking code yet here, no delivery. Is there any way to find out the status of the delivery? Phimseto? Do you have access to check on deliveries? heh

Re: Did all the Physical orders ship out ?

Posted: October 30th, 2018, 8:08 am
by phimseto
At our last check in with the shippers on Friday, worldwide shipping began a little under two weeks and will continue into this week. Backers should be getting shipping confirmation as their shipments get picked up. Sometimes those confirmations land in spam folders, so please periodically check there as well. Still waiting on my stuff, as well.

Re: Did all the Physical orders ship out ?

Posted: October 30th, 2018, 2:18 pm
by curtwjen
I received my shipment today - YAY! (no email BTW - no one else getting their shipments appear to have gotten emails).

Very happy with the quality of the items.

I can now start to play the game!!

Thanks to Adam and others for being patient and reporting if/when they received their shipments.

Re: Did all the Physical orders ship out ?

Posted: November 1st, 2018, 3:46 pm
by phimseto
Received my shipment notification a couple of hours ago, so it either hit your spam folder or hard bounced for whatever reason.

Re: Did all the Physical orders ship out ?

Posted: November 1st, 2018, 5:05 pm
by StarRiver
Finally,received my shipment notification too yesterday :)

Re: Did all the Physical orders ship out ?

Posted: November 1st, 2018, 5:42 pm
by thebruce
I get hundreds of emails I white-list filter in, I don't filter out spam. Haven't seen anything. What's the sender name/email?

Re: Did all the Physical orders ship out ?

Posted: November 2nd, 2018, 3:13 pm
by phimseto
Automated message from Help AT ShipNaked DOT com

Re: Did all the Physical orders ship out ?

Posted: November 4th, 2018, 2:08 pm
by thebruce
Nope nothing from shipnaked yet...

Re: Did all the Physical orders ship out ?

Posted: November 6th, 2018, 8:54 am
by phimseto
According to Ship Naked, everything is shipped as of yesterday. Be sure to check spam folders, though again as I wrote elsewhere - some people still didn't get theirs, which means the emails are hard-bouncing based on the way some people have their accounts configured. There's nothing we can do about that.

Re: Did all the Physical orders ship out ?

Posted: November 7th, 2018, 1:56 pm
by thebruce
I finally just received my tracking email info 3 minutes ago. Good to know!

PS: is something up with an inxile server? A lot of files needed for proper forum/html display aren't loading; mainly any file requested from cdn.inxile-entertainment.com. Tested firefox and chrome, on my work PC and home, so it can't just be me. (composing this response was awkward =P)

Re: Did all the Physical orders ship out ?

Posted: November 9th, 2018, 5:07 am
by Spectralshade
Btw, I didn't notice before now that shipnaked is being used.

I've heard alot of bad things about that company. Along the lines of : "they are cheap, but you risk high rates of delays with weird excuses (like: 'we are out of boxes to send in') and poor service overall." Not to mention I've heard rumors of them trying to overcharge to 'fix issues' that were of their own creation.

I got my phsyical goods, but I am not surprised if there are problems with the delivery for some people when this company is used.

Re: Did all the Physical orders ship out ?

Posted: November 9th, 2018, 5:51 am
by sear
I got my backer box yesterday. I am quite pleased with the quality. I wasn't directly involved with the physical goods for BT4, so seeing it all come together is very nice. It's definitely one of the better Kickstarter boxes I have in my collection. :)

Regarding shipping, it went out via FedEx and arrived well-packaged and protected (plastic wrap, thick cardboard, plus some paper padding in between). There will always be some cases of damage and delivery issues when thousands of boxes are being sent out, but receiving mine, I don't have any reason to expect too many problems with people getting their goods safely.

Re: Did all the Physical orders ship out ?

Posted: November 9th, 2018, 5:25 pm
by _noblesse_oblige_
I got my collector's box and album via ShipNaked this week and they seemed in decent condition. The packaging was reasonable. I guess the reliquary will be coming later.

Re: Did all the Physical orders ship out ?

Posted: November 9th, 2018, 11:07 pm
by Drool
Spectralshade wrote:
November 9th, 2018, 5:07 am
I got my phsyical goods, but I am not surprised if there are problems with the delivery for some people when this company is used.
It's also possible that people who haven't even gotten emails have run afoul of a spam filter, what with "Naked" being in the sender's name. Some clients are especially aggressive and will outright delete the email, not even sending it to a spam folder.

Re: Did all the Physical orders ship out ?

Posted: November 22nd, 2018, 8:51 pm
by Orpheus the Bard
I got a box today, that is I got it from my father, who's place it was shipped to. Which must have been earlier this week.

It looks like it had everything inside including the cloth map, with the exception of the Bard's Tale novella's. I thought there was going to be physical copies of those too.

1 Code Wheel,
1 Game Manual,
1 Art Book,
1 Song Book,
1 Game disc in a slip cover,
2 Game Soundtrack discs in a cardboard wallet,
1 Cloth Map,
1 Pad of graph paper


All packed away inthe impresive game box.