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Re: When do Physical orders ship?

Posted: October 16th, 2018, 4:34 am
by Grohal
Got mine last Saturday too (Germany).

Re: When do Physical orders ship?

Posted: October 16th, 2018, 5:37 am
by Spectralshade
got mine today (denmark)

Re: When do Physical orders ship?

Posted: October 16th, 2018, 8:07 am
by Themadcow
Ah, it arrived today for me too (UK)

Reliquary Box

Posted: October 16th, 2018, 9:37 am
by Yotto
I have to ask - I received package with physical rewards already - Coll. Ed. and album, but not the Reliquary Box. Is the Reliquary box supposed to be delivered later in another package? Thanks for answer

Re: When do Physical orders ship?

Posted: October 16th, 2018, 9:47 am
by kaiman
Shipped yesterday, arrived today (Switzerland). Currently listening to the soundtrack ...

Re: When do Physical orders ship?

Posted: October 16th, 2018, 10:04 am
by thebruce
Overseas already got stuff? I'm just over a land border in Canada... *sigh* still waiting.

Re: Reliquary Box

Posted: October 16th, 2018, 10:33 am
by DNACowboy
Yotto wrote:
October 16th, 2018, 9:37 am
I have to ask - I received package with physical rewards already - Coll. Ed. and album, but not the Reliquary Box. Is the Reliquary box supposed to be delivered later in another package? Thanks for answer
I can only assume that's the case; however, I would pm Paul Marzagalli (phimseto) just in case, as he is head of marketing Paul is the chap to ask.

gl

thebruce wrote:
October 16th, 2018, 10:04 am
Overseas already got stuff? I'm just over a land border in Canada... *sigh* still waiting.
Sorry to hear that, that does suck. I expect the idea was to ship overseas early in case of delay except now yours is delayed. :-/

Re: When do Physical orders ship?

Posted: October 16th, 2018, 10:59 am
by Sermon
Got my Collector's Edition and album today (Austria)!! Now I just need to wait for the Mac version to come out in order to be able to play it ;)

Re: When do Physical orders ship?

Posted: October 16th, 2018, 1:25 pm
by Gizmo
Are these shipping in the US yet? I have yet to receive anything in the mail, physical or otherwise.

Re: Reliquary Box

Posted: October 17th, 2018, 1:04 am
by Centaur
Yotto wrote:
October 16th, 2018, 9:37 am
I have to ask - I received package with physical rewards already - Coll. Ed. and album, but not the Reliquary Box. Is the Reliquary box supposed to be delivered later in another package? Thanks for answer
This was posted by Paul Marzagalli in the Kickstarter comments:
Physical goods, as indicated below, have begun going out. If you're waiting, you should be receiving them over the next few weeks. We'll also be working on getting the Reliquary Boxes shipped, which is a rather delicate process.
So yeah, the Reliquary Boxes should start shipping 'soon' (TM)...

Re: When do Physical orders ship?

Posted: October 17th, 2018, 3:06 am
by DNACowboy
Gizmo wrote:
October 16th, 2018, 1:25 pm
Are these shipping in the US yet? I have yet to receive anything in the mail, physical or otherwise.
I have noticed US and Canadian backers commenting that they haven't received their swag yet and even a well-known games developer told me that they have yet to find anything in the mail (that they seem very hyped for). However, it sort of makes sense that the publisher will want to make ensure that shipping to backers is balanced to arrive near enough the same time across the world, I would expect you to receive yours pretty shorty Gizmo.

Re: When do Physical orders ship?

Posted: October 17th, 2018, 7:57 am
by phimseto
US and Canadian fulfillment is underway, but it's a much larger turnaround than Europe. Backers should receive an email with a tracking # once their orders are going out.

Re: When do Physical orders ship?

Posted: October 17th, 2018, 10:21 am
by Gizmo
Thanks [to you both] for the replies.
Image

Re: When do Physical orders ship?

Posted: October 18th, 2018, 9:55 am
by thebruce
phimseto wrote:
October 17th, 2018, 7:57 am
US and Canadian fulfillment is underway, but it's a much larger turnaround than Europe. Backers should receive an email with a tracking # once their orders are going out.
Thanks for that heads up. I won't hope and expect to see a big box on my doorstep one day until I've received the tracking info :)

Re: When do Physical orders ship?

Posted: October 18th, 2018, 12:33 pm
by humbugs
Anyone in Australia/NZ received anything yet? (no email here as yet, though it sounds like that has been the case for some people).

Nice to hear things are arriving, and that they are looking great!

Re: When do Physical orders ship?

Posted: October 25th, 2018, 3:13 pm
by crazypea
Have read that other people in the UK have received their goods - received nothing yet and no email either.

Re: When do Physical orders ship?

Posted: October 26th, 2018, 5:01 am
by cparker94
I received an email with my tracking number. Although I’m excited to receive the physical goods that I paid for during the Kickstarter campaign, I won’t be able to play it until the Mac version is released. Wish I knew when that was!

Craig from Texas

Re: When do Physical orders ship?

Posted: October 26th, 2018, 5:22 am
by Themadcow
crazypea wrote:
October 25th, 2018, 3:13 pm
Have read that other people in the UK have received their goods - received nothing yet and no email either.
Chase it up - I think most UK people got theirs a week or so ago. I didn't get any notification, it just turned up in a large(ish) cardboard box, I think from DHL.

Re: When do Physical orders ship?

Posted: October 26th, 2018, 1:37 pm
by curtwjen
Still wondering if anyone from the USA received their goods yet,

I emailed CrowdOX and received a standard reply of "Yes, we've started to ship to USA and you'll get a tracking number when it ships".

I replied that it appears that everyone who's received a package already didn't get an email/tracking number.

And, of course, I was looking for an answer to "did my package ship yet?" but I don't think I'm going to get that. I suspect it will just show up.

Re: When do Physical orders ship?

Posted: October 26th, 2018, 2:49 pm
by Jalis
I'm in the US. Haven't received notice or goods.