Beta Acess for Platinum Edition pre-order

For all Bard's Tale IV discussion that does not fit elsewhere, suggestions, feedback, etc. No spoilers allowed.

Moderator: Bard Hall Bouncers

User avatar
Brian the Fist
Novice
Posts: 43
Joined: June 4th, 2018, 3:23 pm
Location: Adventurer's Guild, Skara Brae

Re: Beta Acess for Platinum Edition pre-order

Post by Brian the Fist » July 12th, 2018, 12:35 pm

Rizmel wrote:
July 12th, 2018, 12:17 pm
Xsolla's path to remediation for not receiving bonus materials is to take it up with inXile...great :)

has anyone that bought a beta package from Xsolla actually received a key yet?
This is exactly my outcome as well....
Xsolla Facebook chat wrote:According to our records, your payment is successful and the purchase should now appear on your account. Although Xsolla delivers payments instantly, it may take some time for the purchase to actually show up on the account. If you're still not seeing the delivery, try logging out and the logging in again, it may help! In case this does not help, please contact your service support. (memberlist.php?mode=contactadmin&sid=81 ... 6d26c043fd )Thank you, and enjoy the game!
You face 99 Berserkers,
99 Berserkers,
99 Berserkers,
99 Berserkers.

Does your stalwart band [F]ight or [R]un?

User avatar
phimseto
Developer
Posts: 604
Joined: April 18th, 2012, 7:01 am

Re: Beta Acess for Platinum Edition pre-order

Post by phimseto » July 12th, 2018, 12:48 pm

Hoping to get Xsolla beta keys going out in 1-2 hours, per Xsolla.

User avatar
Brian the Fist
Novice
Posts: 43
Joined: June 4th, 2018, 3:23 pm
Location: Adventurer's Guild, Skara Brae

Re: Beta Acess for Platinum Edition pre-order

Post by Brian the Fist » July 12th, 2018, 1:01 pm

phimseto wrote:
July 12th, 2018, 12:48 pm
Hoping to get Xsolla beta keys going out in 1-2 hours, per Xsolla.
You're doing an OUTSTANDING job Paul!!!

...and you're a fantastic conductor for the hype-train as well!! ALL ABOARD!!! :mrgreen: :ugeek:

Thank you for your dedication.
You face 99 Berserkers,
99 Berserkers,
99 Berserkers,
99 Berserkers.

Does your stalwart band [F]ight or [R]un?

Rizmel
Initiate
Posts: 8
Joined: July 12th, 2018, 10:31 am

Re: Beta Acess for Platinum Edition pre-order

Post by Rizmel » July 12th, 2018, 1:28 pm

well, I got a key. Now I just need to figure out what to do with it. And, agreed with BtF, good job Paul

Dragondog
Initiate
Posts: 12
Joined: May 29th, 2018, 9:58 am

Re: Beta Acess for Platinum Edition pre-order

Post by Dragondog » July 12th, 2018, 1:30 pm

Rizmel wrote:
July 12th, 2018, 12:17 pm
Xsolla's path to remediation for not receiving bonus materials is to take it up with inXile...great :)

has anyone that bought a beta package from Xsolla actually received a key yet?
I pre-ordered it from inXile and I've got the key.

User avatar
Zombra
Global Moderator
Posts: 6155
Joined: March 8th, 2012, 10:50 pm

Re: Beta Acess for Platinum Edition pre-order

Post by Zombra » July 12th, 2018, 1:31 pm

Rizmel wrote:
July 12th, 2018, 1:28 pm
well, I got a key. Now I just need to figure out what to do with it.
You will need to install the Steam digital platform to get the beta working.
Once you have Steam installed you can activate your key via these instructions.
Image

orangeauto281
Initiate
Posts: 5
Joined: July 12th, 2018, 9:40 am

Re: Beta Acess for Platinum Edition pre-order

Post by orangeauto281 » July 12th, 2018, 1:32 pm

I just got my key from xsolla as well, thanks phimseto

Zadkiel
Scholar
Posts: 104
Joined: November 23rd, 2015, 5:53 pm

Re: Beta Acess for Platinum Edition pre-order

Post by Zadkiel » July 12th, 2018, 1:54 pm

phimseto wrote:
July 12th, 2018, 11:03 am
On CrowdOx - keys have been going out steadily, but the mailing list is so large that it's proven to be a much longer process than hoped for so if you haven't received them yet, stay tuned.
A few hours later and still no key here - can you confirm if you've sent them all out or are still working on the list?

User avatar
phimseto
Developer
Posts: 604
Joined: April 18th, 2012, 7:01 am

Re: Beta Acess for Platinum Edition pre-order

Post by phimseto » July 12th, 2018, 2:03 pm

Gents, I appreciate the kind words, and thanks in return for your patience! It was a team effort on this end of things, and I'm glad you'll be enjoying the beta soon!

User avatar
paultakeda
Forum Moderator
Posts: 2751
Joined: March 14th, 2012, 2:47 pm
Location: AAAAAARGH!

Re: Beta Acess for Platinum Edition pre-order

Post by paultakeda » July 12th, 2018, 2:12 pm

Zadkiel wrote:
July 12th, 2018, 1:54 pm
A few hours later and still no key here - can you confirm if you've sent them all out or are still working on the list?
Mine hasn't arrived, either. My previous CrowdOx digital fulfillment emails showed up after 3PM (one came as late at 6 PM), so I'm going to take a guess here and say... yes?

User avatar
Zombra
Global Moderator
Posts: 6155
Joined: March 8th, 2012, 10:50 pm

Re: Beta Acess for Platinum Edition pre-order

Post by Zombra » July 12th, 2018, 2:13 pm

Heh, they are indeed being thorough. I don't even have beta access but I got an email with all my current rewards anyway :P
Image

Qhue
Initiate
Posts: 12
Joined: July 10th, 2018, 6:51 am

Re: Beta Acess for Platinum Edition pre-order

Post by Qhue » July 12th, 2018, 2:25 pm

CrowdOx / Kickstarter backer here as well and no sign of a key yet. Judging from the comments on the Kickstarter post https://www.kickstarter.com/projects/in ... ect_update I don't think any Kickstarter backers have gotten keys yet, so perhaps someone should double-check with the CrowdOx fufillment process.

Zadkiel
Scholar
Posts: 104
Joined: November 23rd, 2015, 5:53 pm

Re: Beta Acess for Platinum Edition pre-order

Post by Zadkiel » July 12th, 2018, 2:26 pm

Logging into my crowdox page, the beta access item shows as 'fulfilled' :(

Murf72
Initiate
Posts: 8
Joined: July 12th, 2015, 9:52 pm

Re: Beta Acess for Platinum Edition pre-order

Post by Murf72 » July 12th, 2018, 2:31 pm

I cant log into my crowdox page only can see that my survey has been done. and under beta test access it says "locked by digital fulfillment' NO email yet.

P.S. I'm dyin' ovah heeahh!

Zadkiel
Scholar
Posts: 104
Joined: November 23rd, 2015, 5:53 pm

Re: Beta Acess for Platinum Edition pre-order

Post by Zadkiel » July 12th, 2018, 2:40 pm

Finally just got mine, we just need to be a bit patient :)

Benbrada
Initiate
Posts: 3
Joined: June 14th, 2018, 1:54 pm

Re: Beta Acess for Platinum Edition pre-order

Post by Benbrada » July 12th, 2018, 2:44 pm

I received my key at 3:14 PM CST but no indication on where the download is or what to do with the key.... a little screwy?

User avatar
paultakeda
Forum Moderator
Posts: 2751
Joined: March 14th, 2012, 2:47 pm
Location: AAAAAARGH!

Re: Beta Acess for Platinum Edition pre-order

Post by paultakeda » July 12th, 2018, 2:45 pm

Benbrada wrote:
July 12th, 2018, 2:44 pm
I received my key at 3:14 PM CST but no indication on where the download is or what to do with the key.... a little screwy?
Use the key on Steam.

User avatar
Zombra
Global Moderator
Posts: 6155
Joined: March 8th, 2012, 10:50 pm

Re: Beta Acess for Platinum Edition pre-order

Post by Zombra » July 12th, 2018, 2:49 pm

Benbrada wrote:
July 12th, 2018, 2:44 pm
I received my key at 3:14 PM CST but no indication on where the download is or what to do with the key.... a little screwy?
Once you receive your key via email, you will need to install the Steam digital platform to get the beta working.
With Steam installed you can activate your key via these instructions.
Image

User avatar
paultakeda
Forum Moderator
Posts: 2751
Joined: March 14th, 2012, 2:47 pm
Location: AAAAAARGH!

Re: Beta Acess for Platinum Edition pre-order

Post by paultakeda » July 12th, 2018, 3:20 pm

paultakeda wrote:
July 12th, 2018, 2:12 pm
Mine hasn't arrived, either. My previous CrowdOx digital fulfillment emails showed up after 3PM (one came as late at 6 PM), so I'm going to take a guess here and say... yes?
True to form, mine showed up at 3 PM. I guess I know where I am in the queue. :lol:

Cristiano
Initiate
Posts: 4
Joined: July 12th, 2018, 6:21 pm

Re: Beta Acess for Platinum Edition pre-order

Post by Cristiano » July 13th, 2018, 5:52 pm

I purchased the platinum edition on Thursday, still no key as of Friday evening, and Xsolla support was unhelpful. How can I get my key?

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests