Bard's Tale support and tickets issue

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vahadar
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Joined: August 5th, 2012, 10:33 am

Bard's Tale support and tickets issue

Post by vahadar » May 8th, 2018, 7:58 am

Hello,

23 days ago i opened a ticket through inxile Zendesk support (ticket 3716), about an issue with my CrowdOx backer account, and my forum badge for the Bard's Tale. I am a backer from the kickstarter campaign. But i didnt receive any reply so far.
I opened a second ticket (3809) 8 days ago thinking the first one was in the wrong category, but this one is also without answer.

So how to get a reply from support? Do i need to wait for a month or so, because i dont know how it works here?

If not, and if someone from Inxile read this message, please forward to your support.

Thanks :)

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phimseto
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Joined: April 18th, 2012, 7:01 am

Re: Bard's Tale support and tickets issue

Post by phimseto » May 8th, 2018, 12:51 pm

I'll take a look, vahadar, though I can answer regarding the badge is that they aren't live yet which is why you haven't gotten it yet.

vahadar
Novice
Posts: 36
Joined: August 5th, 2012, 10:33 am

Re: Bard's Tale support and tickets issue

Post by vahadar » May 8th, 2018, 3:55 pm

Thank you very much phimseto, i have read also the reply to my ticket and updated it with my reply.
Then it is probably a display bug from CrowdOx, if everything is fine on your side.

Have a nice day!

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phimseto
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Re: Bard's Tale support and tickets issue

Post by phimseto » May 10th, 2018, 9:05 am

You, too!

Andreeon
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Location: austin tx

Re: Bard's Tale support and tickets issue

Post by Andreeon » July 17th, 2018, 8:35 am

Me 3 please. sent a ticket about not able to Download remastered Bardtale series. NO updates at all on CrowdOx. I also made out a ticket.
I also sent you a message to you Phimseto

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eric-little
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Re: Bard's Tale support and tickets issue

Post by eric-little » July 17th, 2018, 10:11 am

Sorry to bother but I wrote two tickets because I (and some other) cannot start the game. Did the problem come to your attention?

Kind regards
Holger

Razdan
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Re: Bard's Tale support and tickets issue

Post by Razdan » August 15th, 2018, 8:04 pm

They were available in 2015...

viewtopic.php?t=14817

I missed turning it on then, I am wondering how to do it now that everything is on crowdox.

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