Missing backer rewards?

For all Bard's Tale IV discussion that does not fit elsewhere, suggestions, feedback, etc. No spoilers allowed.

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phimseto
Developer
Posts: 491
Joined: April 18th, 2012, 7:01 am

Re: Missing backer rewards?

Post by phimseto » May 15th, 2018, 2:40 pm

Will take a look, thanks!

Blackstorm
Initiate
Posts: 7
Joined: January 7th, 2017, 1:35 am

Re: Missing backer rewards?

Post by Blackstorm » May 18th, 2018, 10:57 am

Thank you.

JeroenB
Novice
Posts: 35
Joined: October 2nd, 2014, 9:40 am

Re: Missing backer rewards?

Post by JeroenB » May 19th, 2018, 3:14 am

I understand from the above that Zendesk can sometimes show us end-users posts as being committed to the ticket thread, but inXile staff cannot see those same posts. Is that something that happens a lot? Should we repost as a matter of course any time we have not received a response in, say, two weeks?

@phimseto, could you check whether my last response of 27 March to inXile's response of 26 March is visible?

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