Missing backer rewards?

For all Bard's Tale IV discussion that does not fit elsewhere, suggestions, feedback, etc. No spoilers allowed.

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phimseto
Developer
Posts: 599
Joined: April 18th, 2012, 7:01 am

Re: Missing backer rewards?

Post by phimseto » May 15th, 2018, 2:40 pm

Will take a look, thanks!

Blackstorm
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Posts: 7
Joined: January 7th, 2017, 1:35 am

Re: Missing backer rewards?

Post by Blackstorm » May 18th, 2018, 10:57 am

Thank you.

JeroenB
Novice
Posts: 36
Joined: October 2nd, 2014, 9:40 am

Re: Missing backer rewards?

Post by JeroenB » May 19th, 2018, 3:14 am

I understand from the above that Zendesk can sometimes show us end-users posts as being committed to the ticket thread, but inXile staff cannot see those same posts. Is that something that happens a lot? Should we repost as a matter of course any time we have not received a response in, say, two weeks?

@phimseto, could you check whether my last response of 27 March to inXile's response of 26 March is visible?

Andreeon
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Posts: 24
Joined: October 3rd, 2013, 7:42 pm
Location: austin tx

Re: Missing backer rewards?

Post by Andreeon » July 17th, 2018, 8:18 am

Yes i Also cannot get my Remastered Bardtale either. says they are not ready to download or ready to be released
Guys please get back to me on this..

Spectralshade
Novice
Posts: 41
Joined: May 22nd, 2012, 8:58 am

Re: Missing backer rewards?

Post by Spectralshade » July 21st, 2018, 11:58 am

only thing I have been able tog et from crowdox is my beta key. none of the other digital rewards (inlcuding forum badge) is possible for me to get from them.

inXile needs to fix this as they are the ones ultimately responsible for problems caused by subcontractors.

immagikman
Scholar
Posts: 125
Joined: August 30th, 2012, 1:24 pm

Re: Missing backer rewards?

Post by immagikman » July 21st, 2018, 3:26 pm

Andreeon wrote: ↑
July 17th, 2018, 8:18 am
Yes i Also cannot get my Remastered Bardtale either. says they are not ready to download or ready to be released
Guys please get back to me on this..
As I understand it the remaster version of 1-3 are not done yet, they are a work in progress.
Id just like to get my forum badges and signature as Backer of BT, TTON and Wasteland 2 & 3

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