Serjo wrote: Zombra wrote:
As a note, thread bumping and replying to yourself is against the forum rules
. It's a form of spam, please don't do it. Thanks.
As a mod, do you have any means of communicating with the developers to make sure that they are aware of these questions? Thank you.
I don't have a special hotline, but they do
read the forums.* They just don't reply to everything because a) they don't always have time and b) they don't have a slick PR system, so when there's a controversy they tend to stay quiet until they can put together good, informative, diplomatic answers. Example, it took a while for Colin McComb's official apology about the err reprioritized (cut) stretch goal content, but they got there eventually when they saw a lot of people cared about it.
inXile is in an unhappy middle ground for public relations - if they were smaller, it might be like calling up some guy you know and he would just answer off the cuff and nothing would be a big deal; if they were bigger, they could staff full-time PR people. As it is, they have a couple guys who mostly do other stuff but work the forums part-time, and any time a red name posts, the forum users take it as gospel and, when applicable, tear it apart like starving wolves ... so it's understandable that they only post stuff they know the entire company can stand behind.
My best advice for getting an answer to a particular question:
• Make a forum thread with a to-the-point subject line;
• State the question briefly and professionally, but emphatically;
• [IMPORTANT] Get other people to post in the same thread agreeing that this is an important question.
--- Don't bump yourself or you look like a lone crank, and lone cranks don't get a response.
--- It's OK to mention the issue in other threads, and even link to your main thread, but only when it's substantially relevant to whatever conversation is already happening.
--- It's also fine to put a link in your signature to attract attention, but don't make it obnoxious. I put one in my sig just now as an example.
• If no one else posts in the thread, be ready to let it go. It's possible that you really are
a lone crank.
(Note: I don't mean you particularly Serjo, just general advice here.)
*Check out this link
. Note the "Last Active" listing - sear was reading the forums just yesterday [EDIT: and again right now!]. Brother None is less active but still around frequently - his profile is here