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What happened to the Backer pages?

Posted: December 30th, 2018, 8:06 am
by Janichsan
I don't know if that already has been answered somewhere, as I can't find any information, but what precisely happened to the Backer pages for Torment (and Wasteland 2, for that matter)? The original Backer page (https://www.inxile-entertainment.com/us ... te/rewards) no longer exists, so is there still a way to access the Backer rewards?

Re: What happened to the Backer pages?

Posted: January 2nd, 2019, 8:53 am
by woodsielord
I emailed support about it on Dec 14th, and except for an initial and fast reply that said they would have to look into it, they still haven't gotten me my key. I haven't had a chance to redeem the game (because I just couldn't choose between Steam and GOG), and I'd really like to get it before they jump ship completely. Please let me know if you can access your rewards in any way.

Re: What happened to the Backer pages?

Posted: January 20th, 2019, 3:31 am
by Shunsen
I just had to reinstall Windows etc. and wanted to grab my backer ingame reward for my GOG installation and was very upset that this portal is down :-(

Re: What happened to the Backer pages?

Posted: January 26th, 2019, 3:46 pm
by please_help
Ditto, I am a slow poke. Bought the Humblebundle digital PDFs for the tabletop game, wanting to play the digital game I paid $20 for like 4 years ago! None of the web pages work, and I am unable to redeem the age old unused key!

Re: What happened to the Backer pages?

Posted: January 30th, 2019, 6:35 pm
by Brian76
Been trying to shame an answer out of them on Twitter for the last few weeks. Today, the reply from INXILE Twitter is "We're working on things. If you need your rewards use our support line."

Yeah right.

Re: What happened to the Backer pages?

Posted: February 5th, 2019, 3:06 pm
by StrikerDM
Same issue here. I never got around to downloading all of my backer rewards.

I've submitted a ticket via their help site. Has anyone gotten a response yet?

Re: What happened to the Backer pages?

Posted: February 8th, 2019, 8:01 am
by Shunsen
I got a response 2 weeks ago (I asked for the backer outfit upgrade .exe as I chose GOG for my key). They asked for my mail that I used for Kickstarter and wether I can confirm I used GOG. I replied instantly. That's it. I send two or three mails asking for progress. No further replies yet...

Re: What happened to the Backer pages?

Posted: February 22nd, 2019, 11:56 am
by StrikerDM
Just submitted my third support ticket on this, but still no response.

This wouldn't be so bad if they had given high tier backers the Immortal Edition copy of the game, as that seems to have most of the digital backer rewards.

Re: What happened to the Backer pages?

Posted: March 2nd, 2019, 2:17 pm
by YaK
I am missing the backer outufit upgrade too for GOG, plus some other thing are not on the gog account.

Shame on me for not making a backup in time, since i saw this coming.