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missing fulfillment to Torment: Tides of Numenera

Posted: December 31st, 2018, 1:10 pm
by overbo
Hi folks, I was a backer for Wasteland 2 as well as Torment. I did log in to the ranger center long ago and got my codes for Wasteland, but it seems that I never got codes for Torment. The codes were hosted on a part of your website that is no longer active. How do I get the product that I helped to fund?

Re: missing fulfillment to Torment: Tides of Numenera

Posted: January 8th, 2019, 5:04 pm
by overbo
I'm not sure, am I yelling into the void or staring into the abyss?

Re: missing fulfillment to Torment: Tides of Numenera

Posted: January 9th, 2019, 1:17 am
by kilobug
You should probably contact inXile support, on https://inxile.zendesk.com/hc/en-us/requests/new

Re: missing fulfillment to Torment: Tides of Numenera

Posted: January 24th, 2019, 2:02 am
by Kenjutsu
I have the same problem. I also never got my code for Torment. Opened a ticket at the Inxile support site on December 27, 2018. The very same day I got this reply:

Hi there. Thanks for writing in. Could you confirm what email you used to back the Kickstarter campaign and if you had a Steam or GOG key? We need to double-check info (including if a key or other rewards have already been redeemed).

Thanks,
Steph
inXile Entertainment


I immediately replied with the required info, and never got any feedback again... :x

Re: missing fulfillment to Torment: Tides of Numenera

Posted: January 24th, 2019, 8:04 am
by Gizmo
Steph might not work there anymore.