missing fulfillment to Torment: Tides of Numenera

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overbo
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Joined: December 31st, 2018, 1:07 pm

missing fulfillment to Torment: Tides of Numenera

Post by overbo » December 31st, 2018, 1:10 pm

Hi folks, I was a backer for Wasteland 2 as well as Torment. I did log in to the ranger center long ago and got my codes for Wasteland, but it seems that I never got codes for Torment. The codes were hosted on a part of your website that is no longer active. How do I get the product that I helped to fund?

overbo
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Joined: December 31st, 2018, 1:07 pm

Re: missing fulfillment to Torment: Tides of Numenera

Post by overbo » January 8th, 2019, 5:04 pm

I'm not sure, am I yelling into the void or staring into the abyss?

kilobug
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Joined: September 21st, 2014, 1:07 am
Location: Paris, France

Re: missing fulfillment to Torment: Tides of Numenera

Post by kilobug » January 9th, 2019, 1:17 am

You should probably contact inXile support, on https://inxile.zendesk.com/hc/en-us/requests/new

Kenjutsu
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Joined: January 24th, 2019, 1:57 am

Re: missing fulfillment to Torment: Tides of Numenera

Post by Kenjutsu » January 24th, 2019, 2:02 am

I have the same problem. I also never got my code for Torment. Opened a ticket at the Inxile support site on December 27, 2018. The very same day I got this reply:

Hi there. Thanks for writing in. Could you confirm what email you used to back the Kickstarter campaign and if you had a Steam or GOG key? We need to double-check info (including if a key or other rewards have already been redeemed).

Thanks,
Steph
inXile Entertainment


I immediately replied with the required info, and never got any feedback again... :x

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Gizmo
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Joined: March 6th, 2012, 6:25 am

Re: missing fulfillment to Torment: Tides of Numenera

Post by Gizmo » January 24th, 2019, 8:04 am

Steph might not work there anymore.

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