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Still haven't received my digital fulfillment email

Posted: September 10th, 2018, 2:38 am
by borgenhaust
I was surprised today opening steam to see Bard's Tale 4 popping up on Steam with a release date of the 18th as I only check back in once in a while. I was more surprised to find out the remasters of the original trilogy have been out since the crowdox survey e-mail mid August. I had done the survey and picked the steam key at the time but never received an e-mail with the actual digital fulfillment (no it's not a spam issue, yes I completed the survey properly). The survey shows that the remaster is locked by digital fulfillment. I know there was a 'be patient' update when people were initially complaining about not having keys on the first day of release but almost a month later seems a bit or a stretch/drag. There doesn't seem to be any kind of link to a resource where you can say 'hey, my e-mail never arrived or slipped through the cracks can you 'resend' the key e-mail' etc. etc. Pretty much every link to backer resources no longer works and just jumps redirected to the newer BT4 page. Anyone else having issues with this or have any link to where it could be resolved?

Re: Still haven't received my digital fulfillment email

Posted: September 11th, 2018, 1:41 am
by Grohal
Try a PN to phimseto, he was a great help with my issues. :)

Re: Still haven't received my digital fulfillment email

Posted: September 19th, 2018, 5:50 pm
by Whytewulf
Did you get this resolved, I still haven't gotten my key and no response.