How long does it usually take for CrowdOx to send their email?

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Reedsnake
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Joined: June 15th, 2018, 5:12 am

How long does it usually take for CrowdOx to send their email?

Post by Reedsnake » June 15th, 2018, 5:29 am

I bought the premium edition from the website, and twice requested the survey, but nothing has shown up. I realize not everything is ready to be available at my purchase level, but I should at least have access to the original trilogy. What is the timeframe for the purchase to be processed?

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phimseto
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Joined: April 18th, 2012, 7:01 am

Re: How long does it usually take for CrowdOx to send their email?

Post by phimseto » June 15th, 2018, 6:51 am

Hi there - if you aren't seeing the email with the survey link from CrowdOx, check your spam or other filtered message folders as it may have ended up there.

Reedsnake
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Re: How long does it usually take for CrowdOx to send their email?

Post by Reedsnake » June 15th, 2018, 8:52 pm

I have checked there, it is where I found my receipt, but nothing from crowdox at all yet, and I requested twice from the link they give.

Reedsnake
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Joined: June 15th, 2018, 5:12 am

Re: How long does it usually take for CrowdOx to send their email?

Post by Reedsnake » June 22nd, 2018, 7:21 pm

Well, its been over a week now, and still nothing from them, even from the support ticket I opened with them.

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