Getting Alpha Access

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Dragondog
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Joined: May 29th, 2018, 9:58 am

Re: Getting Alpha Access

Post by Dragondog » June 19th, 2018, 10:06 am

Still nothing.

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phimseto
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Joined: April 18th, 2012, 7:01 am

Re: Getting Alpha Access

Post by phimseto » June 19th, 2018, 12:29 pm

Hi Dragondog, I'm told that emails have been going out. Have you checked your spam/filtered folders?

Garylb
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Joined: June 16th, 2018, 11:09 am

Re: Getting Alpha Access

Post by Garylb » June 19th, 2018, 1:19 pm

I checked my email still not there. Hopefully they will be releasing them soon. I order my package 6-12-18. They may be filling older orders first, but this is great news..thank you

Garylb
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Joined: June 16th, 2018, 11:09 am

Re: Getting Alpha Access

Post by Garylb » June 19th, 2018, 7:03 pm

Phimseto I have been checking both my inbox and Spam mail, still nothing. Is there a certain amount of time before you receive an email allowing access. Do I have to contact someone to find out why I have not receive my access? I've contacted Xsolla and they confirmed my payment and confirmation number for the Ultimate Edition. If I have to wait I do not mind, but it not knowing. Any information will help thank you for looking into this for us.

Dragondog
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Joined: May 29th, 2018, 9:58 am

Re: Getting Alpha Access

Post by Dragondog » June 19th, 2018, 7:37 pm

I have checked. The only email I've received from Xsolla is the purchase confirmation email. There's no alpha key anywhere.

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phimseto
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Joined: April 18th, 2012, 7:01 am

Re: Getting Alpha Access

Post by phimseto » June 20th, 2018, 8:07 pm

Dragondog, if you haven't gotten your key yet, drop me a private message.

Dragondog
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Joined: May 29th, 2018, 9:58 am

Re: Getting Alpha Access

Post by Dragondog » June 21st, 2018, 12:13 pm

phimseto wrote:
June 20th, 2018, 8:07 pm
Dragondog, if you haven't gotten your key yet, drop me a private message.
Thank you! Now I'm sorted.

MarcoCaspers
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Joined: June 17th, 2018, 2:06 pm

Re: Getting Alpha Access

Post by MarcoCaspers » June 22nd, 2018, 2:31 am

Still nothing here too.
Xsolla excusing themselves that It is a pre-order, while the ultimate edition that i bought explicitly states access to x and y.
They're just not delivering what I paid for. Xsolla is not a very trustworthy company from my point of view, in the future i'll avoid them like the plague..

Dragondog
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Joined: May 29th, 2018, 9:58 am

Re: Getting Alpha Access

Post by Dragondog » June 25th, 2018, 1:55 pm

I got an email from Xsolla with an activation key for the Alpha today. Almost four weeks after I preordered. And four days after I got it from InXile.

tfritzjax
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Joined: July 4th, 2018, 11:58 am

Re: Getting Alpha Access

Post by tfritzjax » July 4th, 2018, 12:05 pm

I have purchased the ultimate edition of Bards Tale 4 which is suppose to allow allow alpha and beta access have not received a key yet. Have received payment confirmation. Requested a Steam key.

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