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Exchange Steam version for GOG (Help Needed)

Posted: April 17th, 2017, 6:15 am
by Crosmando
So initially I chose Steam because GOG have been rather slow for updates lately, but now I'd like to switch back to a GOG version. The "Exchange" button seems to allow this, but I'm wondering does the GOG "Backer Edition" contain the "Immortal Edition Upgrade" and "Backer Outfit Upgrade" of the Steam version (which are listed as separate keys)?

Re: Exchange Steam version for GOG (Help Needed)

Posted: April 17th, 2017, 4:49 pm
by sear
Those are available, yes (though the backer outfits are a separate download/installer for GOG, not a key).

I am not sure off-hand if the site will let you exchange your Immortal Edition key. Best would be to contact us for assistance here: https://inxile-entertainment.com/support

Re: Exchange Steam version for GOG (Help Needed)

Posted: April 20th, 2017, 10:14 am
by Crosmando
How long does support take, it's been like 2 days now.

Re: Exchange Steam version for GOG (Help Needed)

Posted: April 21st, 2017, 6:55 am
by phimseto
Hey Crosmando, apologies. When dealing with our external partners, the timelines involved aren't always our own. We are working on getting it resolved ASAP.