Hex Promo Backer Reward for Bards Tale

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LangstonMel
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Joined: July 19th, 2016, 11:29 am

Hex Promo Backer Reward for Bards Tale

Post by LangstonMel » July 19th, 2016, 11:36 am

So I backed Bard's Tale IV, whilst there was a promotion availoable in conjunction with Hex TCG (Gameforge). As a backer of over $20, I should have been awarded 4 copies of an Alternate Art Exiled Bard for Hex.

These have never materialised, and I finally have gotten off my backside to chase them up!

I contacted Gameforge and the reply I got was as follows:

Answer from: Polan Rate this answer 2016-07-18 09:14:55

Hello LangstonMel,

Thank you for contacting HEX Customer Support and I'm sorry about the delay. This code was given out by the Kickstarter donated for this reward. If you require more information, please contact the Kickstarter host for this event. If you have any more problems, or questions, please do not hesitate to contact me again.

Best regards,
Polan
HEX Support Team

So... any idea how I can go about chasing up this reward from InXile ?

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sear
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Joined: March 21st, 2012, 8:30 am

Re: Hex Promo Backer Reward for Bards Tale

Post by sear » July 19th, 2016, 3:01 pm

Finding the Hex TCG code is a little tricky for some users - it's treated as a game key by our system, so you can find it under the "Keys" button on your Rewards page: https://bardstale.inxile-entertainment. ... te/rewards

LangstonMel
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Joined: July 19th, 2016, 11:29 am

Re: Hex Promo Backer Reward for Bards Tale

Post by LangstonMel » July 19th, 2016, 7:05 pm

Thank you so much. I was expecting there to be a tab across the top with Rewards/ Shop / Unlockables. Didn't even see the little buttons to the right.

Thanks again.

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