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My primary e-mails are somebody's alternates?

Posted: October 13th, 2015, 11:38 pm
by macksting
It seems I can't make an account at the new Numenera or Wasteland 2 sites, as it claims my primary e-mail addresses, both of them, are already claimed as somebody's alternates. I also can't reset them, since neither of them appears to be attached as any primary e-mail address.

What on earth is going on here? How do I fix it? What hath science wrought?!

Re: My primary e-mails are somebody's alternates?

Posted: October 14th, 2015, 12:24 pm
by sear
Best would be to ask us at support@inxile.net and let us know which emails you are using. I can look that up for you and see what account they are tied to.

Re: My primary e-mails are somebody's alternates?

Posted: October 14th, 2015, 12:35 pm
by macksting
Sending an e-mail to support@inxile.net accordingly.

Re: My primary e-mails are somebody's alternates?

Posted: October 14th, 2015, 12:52 pm
by macksting
User error. Anyone surprised? Now now, don't raise your hands all at once.

Re: My primary e-mails are somebody's alternates?

Posted: October 19th, 2015, 11:49 am
by tonurics
macksting wrote:User error. Anyone surprised? Now now, don't raise your hands all at once.
I can't help but imagine HAL 9000 smugly saying: "This sort of thing has cropped up before, and it has always been due to human error." :lol:

Re: My primary e-mails are somebody's alternates?

Posted: August 4th, 2016, 4:51 pm
by Kindoffer
I have the same problem, I just noticed. Sent a ticket.