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Any idea when the Ranger Center will re-open?

Posted: October 2nd, 2015, 1:17 pm
by Manicotti Lion
I've been checking the last few days and it keeps saying it's down for maintenance. I got the physical copy of WL2 at release but never claimed the digital one for GOG/Steam. Now I saw there is a new version coming out, but apparently you only get it if you already own WL2 digital. I keep trying to sign-in to get it but like I said the site's been down almost a week or so now. I'm a little worried it won't be back up in time before the director's cut releases and I don't want to miss out.

Re: Any idea when the Ranger Center will re-open?

Posted: October 2nd, 2015, 2:32 pm
by sear
We're working on a new web site which will be up very soon (part of it was the result of a server hardware change by our host, which made the timing a little clunky as we had to rush to get started on updating things). No set date just yet, but it won't be too much longer. Definitely well before the 13th. ;)

Re: Any idea when the Ranger Center will re-open?

Posted: October 2nd, 2015, 4:11 pm
by Manicotti Lion
Ah okay, thanks for the quick response. I'll keep checking back then.

Re: Any idea when the Ranger Center will re-open?

Posted: October 10th, 2015, 12:01 pm
by Manicotti Lion
Alright, I seem to have got it, thanks. I had a little trouble signing in because you have to re-register now, but it's all good. Just to be sure, the Director's Cut will unlock if I've claimed the deluxe edition key? I saw there was an option for deluxe and standard so I chose deluxe and still have the standard in wait if need be.

Re: Any idea when the Ranger Center will re-open?

Posted: October 10th, 2015, 12:17 pm
by sear
Manicotti Lion wrote:Alright, I seem to have got it, thanks. I had a little trouble signing in because you have to re-register now, but it's all good. Just to be sure, the Director's Cut will unlock if I've claimed the deluxe edition key? I saw there was an option for deluxe and standard so I chose deluxe and still have the standard in wait if need be.
Yeah, there's no extra key, it'll just show up on your Steam or GOG.com account upon launch without any extra effort on your part, all you'd need to do is download/install.

And yes, unfortunately we couldn't preserve the old accounts - they were using a pretty hacked-together system and we didn't have any way to bring that information over. Ultimately having people sign up again ended up being the better solution, since that way we can also make sure their Torment/Bard's Tale/Wasteland accounts are all merged together into the same database.

Re: Any idea when the Ranger Center will re-open?

Posted: October 13th, 2015, 1:00 am
by macksting
The site keeps telling me both my e-mail accounts are already taken as somebody's alternate e-mails, but neither is anybody's primary account. Any idea what's going on?